We’re committed to delivering your gifts with care, quality, and punctuality. Here’s everything you need to know about our shipping process:
1. Delivery Coverage
- We offer Pan India shipping for specific products via trusted courier partners.
- Delivery is available to both metro and non-metro cities. Please confirm serviceability for remote areas before placing an order.
2. Delivery Timelines
- Standard Orders: Dispatched within 1–3 working days.
- Customized/Personalized Orders: Require 2–5 working days for processing before dispatch.
- Delivery time may vary based on location and local courier services.
Note: Sundays and public holidays are non-dispatch days.
3. Delivery Slots (Local Deliveries Only)
- For Delhi/Ncr we offer same-day or fixed-time delivery. Additional charges may apply.
- Delivery time slots are indicative and not guaranteed due to external conditions (traffic, weather, etc.).
4. Shipping Charges
- Shipping charges are calculated based on delivery location and order weight.
- Free delivery may be available during promotional periods or on orders above a certain amount.
5. Delays & Disruptions
While we strive for timely deliveries, The JoyBox Gifting is not responsible for delays caused by:
- Incorrect or incomplete delivery addresses
- Unavailability of the recipient at the time of delivery
- Courier or weather-related disruptions
6. Order Tracking
For real-time updates or concerns, feel free to message us at +91 9711732073.
7. Packaging
- All gifts are securely packed to ensure they arrive in perfect condition.
- Fragile items include extra cushioning and are marked accordingly.
Questions?
We’re here to help — reach out to us on WhatsApp or email at [email protected].
